Support Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Solution Guarantee

  • Each ticket you post to our tech support Department will be responded to in approximately 1 hour. All standard questions will be resolved instantly. Nevertheless, if the help request you have posted needs the assistance of a proficient technician, we are going to address the ticket to him and will let you know about the hold–off.

  • Top quality support service

  • Professional Technical Assistance Service

  • Our client support staff is going to be on shift for you round–the–clock to to respond to all support inquiry tickets that you send. We offer customer help and support for the software packages that are installed in advance on your server. These include our custom designed Site Control Panel, the preferred Operating System and also the server administration panel (with regards to the VPS type).

  • Intuitive help center

  • An Informative Help Zone

  • In the Site Control Panel that is available as a gift with the virtual server, you’ll discover an insightful Help zone, that includes everything you should learn about monitoring your internet sites and software packages. We have added a wide array of how–to reports and video courses that show the fundamental site management responsibilities in an easy–to–understand fashion.