Many people who start using their 1st web hosting account, or switch companies, frequently have inquiries with regards to how given operations are performed or bump into obstacles when setting up different things like e-mails, website settings, and so on. For this reason, some web hosting companies have prepared documentation with standard questions and issues so as to help their clients receive information swiftly and seamlessly. As a result, the customer care staff representatives can concentrate on real issues that certain clients may be facing, because the solution for the minor things will be available on the web and customers can easily handle them without touching base with the client service team. Having detailed documentation is rather important, particularly for new clients without any prior experience whatsoever, since the web hosting service entails an array of features and many people can become baffled about what action to take. A good knowledge base can both help you do the procedures that you wish and discover how the web hosting service works as a whole.

Extensive Online Documentation in Cloud Web Hosting

All Linux cloud web hosting that we’re offering come with an extensive knowledge base where you can find all you should know with regard to your web hosting account. Regardless of whether you desire to set up a new database, to redirect a domain name by means of an .htaccess configuration file or to set up an e-mail address on your PC or smartphone, you can just read our step-by-step help articles and all the info that you need will be there. When you go to a specific section of the Hepsia hosting Control Panel, you can see articles that are associated with the features that you can access through it. If you prefer to see the full article archive and get familiar with all the functions that Hepsia is offering, or only to read general info about the hosting service, you can browse the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our absolute best to cover any obstacle that you may possibly come across, but in case you do not find what you are searching for, you can always contact us, as our customer care staff members are at your disposal 24/7/365.

Extensive Online Documentation in Semi-dedicated Servers

Our Linux semi-dedicated hosting plans feature comprehensive online technical documentation where you will see info on all the features that our custom-built Hepsia hosting Control Panel comes with, along with solutions to various questions and predicaments that you could experience. All user manuals feature elaborate explanations, which means that you will not have to worry about missing something if you would like to export a database, for example. The troubleshooting articles include a number of different probable causes of specific issues and the solution for each and every one of them, so in case you are not able to send emails although you have the correct settings, for instance, you can swiftly discover what the reason for this might be and rectify the issue with several mouse clicks in your mail client. As Hepsia offers quite a lot of features, you’ll be able to find applicable articles in every single section. If you want to browse all help articles, click on the Help link, which is located in the top right corner of the screen.